Terms and Conditions
These Terms and Conditions ("Terms") govern your access to and use of the Spirit Casino website ("Website"), operated for residents of New Zealand. By registering for an account or using the Website, you accept and agree to comply with these Terms in full. Please read these Terms carefully before using the Website. If you do not agree to any part of these Terms, you must not use the Website.
Eligibility and Account Registration
To access and use the services of Spirit Casino, you must be at least 18 years old and legally permitted to participate in online gambling activities in New Zealand. By registering, you confirm that you meet these requirements. You agree to provide accurate, current, and complete information during the registration process and to promptly update any information to ensure its accuracy. Each user may register only one account. Spirit Casino reserves the right to suspend or close duplicate accounts at its discretion.
User Obligations and Responsibilities
You are responsible for maintaining the confidentiality of your account credentials, including your username and password. All activity conducted through your account is your sole responsibility. You agree not to allow any other person to use your account and to notify Spirit Casino immediately of any unauthorized use or security breach. You must not use the Website for any unlawful or fraudulent activity or in any way that violates these Terms.
Verification and Know Your Customer (KYC) Procedures
Spirit Casino may require you to verify your identity, age, and residency at any time. Verification may include requests for identification documents, proof of address, or other supporting information. Failure to provide requested documents or information may result in the suspension or closure of your account and the withholding of funds until verification is completed to Spirit Casino's satisfaction.
Deposits, Withdrawals, and Payment Methods
All deposits and withdrawals on the Website must be made using payment methods registered in your own name. Spirit Casino reserves the right to impose minimum and maximum limits on transactions, as well as to charge fees for certain payment methods as detailed on the Website. Withdrawals may be subject to verification and KYC checks. Spirit Casino is not responsible for delays or fees imposed by your payment provider.
Bonuses and Promotions
All bonuses, promotions, and special offers are subject to specific terms and conditions as displayed on the Website. These may include wagering requirements, time limitations, and restrictions on eligible games. If Spirit Casino suspects bonus abuse or fraudulent activity, it reserves the right to withhold or reclaim bonuses and winnings and to suspend or close your account.
Responsible Gambling
Spirit Casino is committed to promoting responsible gambling. You may set deposit, loss, or session limits, or request self-exclusion at any time via your account settings or by contacting customer support. Spirit Casino reserves the right to impose responsible gambling measures on your account where necessary. For further information and support, users are encouraged to refer to the responsible gambling resources provided on the Website.
Prohibited Activities
- Engaging in fraudulent, collusive, or illegal activities.
- Circumventing geographic restrictions or using VPNs to access the Website from prohibited jurisdictions.
- Using automated systems or software to access or interact with the Website.
- Transferring or selling accounts to third parties.
Intellectual Property
All content, trademarks, logos, graphics, and software on the Website are the property of Spirit Casino or its licensors and are protected by applicable intellectual property laws. You may use the Website and its content solely for personal, non-commercial purposes. Any unauthorized use, reproduction, or distribution of Website content is strictly prohibited.
Limitation of Liability
Spirit Casino does not guarantee the uninterrupted availability or error-free operation of the Website. To the maximum extent permitted by law, Spirit Casino disclaims any liability for direct, indirect, incidental, or consequential damages arising from your use of or inability to use the Website. This includes, but is not limited to, losses related to delays, interruptions, data loss, or unauthorized access.
Account Suspension and Closure
Spirit Casino reserves the right to suspend or close your account at its sole discretion, including but not limited to cases of suspected breach of these Terms, fraudulent activity, or failure to provide required verification documentation. Any remaining funds may be withheld pending investigation. You may request account closure at any time by contacting customer support, subject to the settlement of any outstanding obligations.
Amendments to Terms and Conditions
Spirit Casino reserves the right to amend, modify, or update these Terms at any time. Changes will be effective upon posting on the Website. Continued use of the Website after such changes constitutes your acceptance of the revised Terms. Users are encouraged to review the Terms periodically for updates.
Governing Law and Dispute Resolution
These Terms and your use of the Website are governed by the laws of New Zealand. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the New Zealand courts. In the event of a dispute, users should contact Spirit Casino's customer support in the first instance to seek resolution.
Contact Information
If you have any questions, concerns, or requests regarding these Terms or your account, please contact Spirit Casino's customer support via the contact methods provided on the Website.
Severability
If any provision of these Terms is deemed invalid or unenforceable, such provision shall be severed, and the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms constitute the entire agreement between you and Spirit Casino regarding your use of the Website and supersede any prior agreements or understandings.